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FAQ
if you can't find your answer, please email us!Orders are delivered by the selected courier service within 1-3 business days of order confirmation. Orders placed before 2 p.m. are usually delivered the next business day for home deliveries in Hungary. Packages ordered to parcel points and parcel machines are usually available after 2-4 business days.
Of course, you can also order abroad. In this case, the shipping cost will be calculated and displayed on the shopping cart page before payment. Cash on delivery is not available in all countries, but where it is, you can pay for your package in the local currency when it is delivered. For further details and our current rates, please see our Shipping Terms and Conditions.Of course, you can also order abroad. In this case, the shipping cost will be calculated and displayed on the shopping cart page before payment. Cash on delivery is not available in all countries, but where it is, you can pay for your package in the local currency when it is delivered. For more details and our current rates, please see our Shipping Terms and Conditions.
If you wish to return the product, you may do so within 30 days of receiving the package, as follows:
1. Pack the product, preferably in its original box, and send it to us at the following address: Webshippy East Gate Business Park C/2.2125 Fót
2. Be sure to include your order number on the package so that we can identify it.
3. Then let us know that you have sent the package. Once the product has arrived safely at our logistics center, we will be able to refund you the price of the product.
It is important to note that we can only accept unopened, undamaged products with the foil still on the card. The customer is responsible for the shipping costs associated with returning the product.
You can purchase and we talk products at several locations, such as Butlers, Régió, or Pagony stores. Unfortunately, we do not have access to current stock levels, so we recommend contacting the store directly by email or phone for availability.